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At Vueling, we love things to happen. We always do our best to go one step further and do it better. We invite our people to celebrate their unique strengths, work as a team to overcome challenges and achieve their goals for the greater good.
Our team is made of great professionals. Great and passionate people who collaborate, support and complement each other's skills.
We are one of Europe's leading low-cost airlines, with special relevance in the Spanish domestic market, as well as in France and Italy.
 Job Purpose
Crew OPS Controllers are part of Operations Control Centre, reporting to the Manager Crew Operations, they are responsible for both Pilot and Cabin Crew.
Main Accountabilities
- Ensure that crew resources (both Pilot and Cabin Crew) are managed in the most efficient and cost-effective way, in compliance with documented statutory and regulatory requirements.
- Handle operational incidents: aircraft rerouting, low staffing (time of sicks).
- Maintain and develop a professional standard of relations with Crew, other Line Departments, and fellow team members.
- Have a working knowledge of crew agreements and roster policies.
- Participate in Operations Control projects where required.
- Support functions of Crew Control and provide cover where needed.
- Prioritize safety and punctuality in all crew and operation decisions.
Main Responsibilities - Tasks
- Knowledge consolidation and autonomy in standard decision but reactivity to unforeseen events.
- Autonomy in standard decision making with day-to-day focus.
- Operational vision and impact of our complexity.
- Able to have complex conversations with crews.
Education
- Relevant education will be valued.
Experience
- Proven experience in Crew Control operations (or other similar positions) with a minimum of 2 years.
Competencies
- Be familiar with pre-tactical functions of Crew Control and provide cover where needed.
- A sound knowledge and appreciation of the detail and complexity of the regulatory environment governing airline operations.
- An appreciation of the role of the OCC in achieving overall company objectives.
- Resilient with proven ability to manage complex and unpredictable situations, while working within a pressurised environment.
- Excellent people skills with the ability to contribute effectively as part of a team.
- Strong verbal and written communication skills with the proven ability to communicate effectively with management and staff at all levels.
- Demonstrated ability to think creatively and solve problems.
- Proven decision-making skills.
- Ability to use own initiative.
- Well-developed organisational skills with the ability to prioritise and work to tight deadlines.
- High level of commitment and flexibility.
- Excellent punctuality and attendance record.
- Strong IT skills.
LanguagesÂ
- English: B2.
- Spanish: high.
Location
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Vueling is the first Top Employer airline in Europe
Vueling is the first European airline and the first low-cost airline in the world to obtain this certification, based on Vueling's results in the Top Employers Institute's HR Best Practices Survey, and covers six areas of human resources across 20 different topics.
![Top Employer 2.png](https://images.teamtailor-cdn.com/images/s3/teamtailor-production/gallery_picture-v6/image_uploads/071fb300-99d0-4643-a2fb-0894a3f59dd2/original.png)
🟡 #FlyToYourFullPotential
Every single person who works with us is unique. Join us is accepting the invite to fly to your full potential through self-development and pursuing your professional passion. Our employee value proposition and benefits include staff travel, discounts, a flexible working model, and more! Want to learn more? Click here.
🟡 Our CultureÂ
We thrive on teamwork and collaboration. Joining our team means being part of a cohesive unit that works together, shares knowledge, and supports each other.
Our positive working atmosphere is unique and essential to our productivity and growth. You'll be surrounded by diverse and dynamic professionals. We are passionate about what we do: Connecting People and Places! Learn more about our Mission, Vision, & Values.
🟡 Our Recruitment ProcessÂ
Your experience as a candidate is critical for us. We firmly believe that understanding our process will alleviate anxiety and ignite your passion for this extraordinary experience! Please take a closer look at how our process works.