Ronald Regan National Airport
Operations Manager
G2 is currently looking to hire an Operations Manager within our Passenger Assistance Operation. The Operations Manager is responsible for a safe operation and management of the day-to-day activities of the Passenger Service operations at the DCA Airport.
Qualifications:
- At least 2-year experience as Supervisor or Lead Agent
- At least 3 years’ experience within airline or similar role Required
- Computer skills, with thorough knowledge of Microsoft Office
- Minimum 2 years within a Managing Position Preferred
- High School Diploma or equivalent Required
Personal and Physical Requirements:
- Ability to lift/carry items and machinery up to 70 pounds
- Ability to stop, kneel, reach overhead, drive, and operate equipment frequently and effectively during working hours
- Treat all information as confidential.
- Possess the tact to deal with all levels of situations, client representatives, employees and the public.
- Must be able to sit, stand, lift, and/or bend throughout shift.
JOB SPECIFICATIONS:
- Manage all operational activities to meet the company objectives for a safe and cost- effective operation;
- Accountable and responsible for ensuring team members are adequately trained;
- Manage the day-to-day operations with primary responsibility over scheduling/staffing, managing daily budgeted hours, and limiting overtime of the operation;
- Promote safety awareness, active encouragement of open reporting and feedback in the operations department;
- Ensure the agents conduct, and performance follow the company standards, as well as evaluate performance results;
- Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner;
- Work with the local airline leadership to maximize operational performance in areas of on-time performance, staffing, training, compliance and safety;
- Accountable and responsible for ensuring team members are adequately trained;
- Cohesively partners with HR and Corporate leaders;
- Other duties as requested
All Non-Colorado and New York City
This posting is not applicable to the state of Colorado and New York City. The salary for this position or similar positions may differ based upon the location’s cost of living or Living Wage Ordinances.
EOE M/F/D/V
G2 is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability
Job Type: Full-time
Pay: $20.98 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person